Terms & Conditions

1. Acceptance and scope

These terms apply to your access to and use of uag.org.nz, including its pages, reviews, comparisons, editorial information, promotional references and other published material. They apply whether you visit casually, use the website to research an operator, or follow information from the website to a third-party service.

The website may contain general information about online casinos, games, bonuses, account features, payment arrangements, responsible gambling matters and related subjects. The content is provided for general information and comparison purposes. It is not a personal financial recommendation, legal opinion, tax opinion, guarantee of a particular outcome or substitute for checking the current rules of the relevant operator and your location.

You are responsible for deciding whether these terms are acceptable to you. You are also responsible for complying with any laws and rules that apply to you. If a particular part of these terms is not enforceable in your circumstances, the remaining parts are intended to continue operating to the extent permitted.

2. Adult use and location checks

The website is intended for adults only. You must not use it if you are below the legal gambling age in your location, and you should not use information on the website to bypass an age restriction or other legal safeguard.

Online gambling rules differ between countries, states and territories. An operator, game or promotional offer that appears available in one location may not be available or lawful in another. You must check whether accessing a third-party gambling service is permitted where you live, work or are physically present.

You are responsible for carrying out appropriate location checks before opening an account, depositing money, claiming an offer or participating in gambling. Technical access to a page does not mean that an operator accepts customers from your location or that a particular activity is lawful for you. Location services, account checks and other controls may produce different results depending on your circumstances.

The website does not provide a way to conceal your location or defeat an operator’s location controls. You must not use it for that purpose.

3. The website’s informational role

uag.org.nz is an informational and review website. It may describe or compare third-party gambling operators and their services, but it is not itself a casino, bookmaker, payment provider, account manager or gambling operator.

Plainly, this website does not accept wagers or deposits, process withdrawals, control operator decisions, verify player identity or hold player funds. It cannot open, operate, suspend or close a third-party account on your behalf. It cannot approve a bet, settle a game, release a withdrawal, change a bonus, investigate an operator account or decide whether you meet an operator’s requirements.

Any account, wager, deposit, withdrawal, game, promotion or customer-support issue involving a third-party operator must be dealt with directly with that operator through its own available channels. The relevant operator’s terms, rules, privacy information, eligibility criteria and transaction procedures will apply to your relationship with it.

A reference to an operator, game, payment option or promotion is not an assurance that it is suitable, available or lawful for you. It should be treated as a starting point for your own checks.

4. Changing information and editorial content

Information about gambling services can change without notice. Operators may amend their terms, accepted locations, game availability, bonus conditions, verification requirements, payment processes, fees, limits or withdrawal procedures. Pages on the website may not change at the same time as those underlying services.

We may update, correct, remove or revise content when appropriate. However, the website is not required to update every page immediately after a third party changes its position. Dates, descriptions, ratings, comparisons and other editorial material may reflect the information available when it was prepared rather than the position at the time you read it.

You should check the operator’s current information before taking action, especially where money, identity documents, eligibility or contractual terms are involved. If there is a conflict between information on this website and the current terms of the relevant operator, the operator’s current terms will generally determine your relationship with that operator.

Reviews and editorial assessments reflect the approach used for the relevant page. They are not guarantees of service quality, fairness, availability, profitability or future performance. A favourable description does not mean that an operator is appropriate for every reader.

5. Your decisions and responsibilities

You remain responsible for your own decisions after reading or using the website. This includes deciding whether to visit a third-party operator, register an account, deposit funds, accept a promotion, place a wager or continue gambling.

Before acting, consider the relevant operator’s current terms, eligibility requirements, fees, transaction conditions, wagering requirements, maximums, exclusions, time limits, game rules and withdrawal rules. You should also consider whether gambling is appropriate for your finances, health, personal circumstances and available time.

Do not treat general content as a prediction of winnings or as evidence that you will recover losses. Gambling involves risk, and losses may be greater or occur more quickly than expected. Set limits that you can afford to lose, avoid using borrowed money, and do not gamble when impaired, distressed or under pressure.

You must provide accurate information whenever a third party asks for information. You must not rely on an article to justify false details, duplicate registrations, misuse of another person’s account or any other attempt to avoid an operator’s rules.

6. Third-party accounts and account security

If you create an account with a third-party operator, that account is governed by the operator’s own terms and security procedures. You are responsible for keeping your username, password, authentication details, device access and other account information secure.

Do not share credentials unless the relevant operator expressly permits it. Use sensible security practices, including a unique password and appropriate account protections where available. Be cautious with messages that request passwords, codes, identity documents or payment information. The website will not ask you to send third-party account credentials through a page comment or an unofficial contact route.

You must notify the operator promptly if you suspect unauthorised access, an incorrect transaction, account misuse or a security incident. uag.org.nz cannot access, restore, secure or investigate a third-party account for you. It is also not responsible for a dispute between you and an operator, although you may contact us with a complaint about information published on this website.

7. Bonus and promotional information

Bonus references are included for information only. A promotion may be subject to eligibility restrictions, location limits, registration requirements, deposit conditions, game restrictions, wagering requirements, maximum conversion amounts, withdrawal limits, expiry dates or other conditions.

A displayed bonus amount or promotional description does not mean that you qualify, that the offer is still available, or that its value can be withdrawn as cash. Some offers may be limited to new customers, particular account types or specified games. Operators may also withdraw, change or refuse a promotion in accordance with their own terms.

You should read the complete promotional terms provided by the relevant operator before accepting an offer. Do not deposit money merely to obtain a bonus unless you understand the conditions and can afford the potential loss. uag.org.nz does not award, activate, verify, convert or pay any bonus.

8. Payments, deposits and withdrawals

All payments connected with gambling are made through the relevant third-party operator or its appointed service providers, not through uag.org.nz. The website does not accept deposits, process withdrawals, hold player funds, determine transaction outcomes or guarantee that a payment will be approved.

An operator may apply its own transaction limits, fees, processing stages, identity checks, source-of-funds enquiries, account restrictions or withdrawal conditions. A payment may be delayed, rejected, reversed or subject to review for reasons outside this website’s control. The availability of a payment option described on a page does not confirm that it is available to you.

Check the operator’s current payment and withdrawal information before transferring money. Keep your own records of deposits, withdrawals, account balances and communications. If a transaction is missing, delayed or disputed, contact the relevant operator directly and provide the information it requests. Do not send payment details to uag.org.nz for the purpose of completing a gambling transaction.

9. Verification and anti-money-laundering checks

A third-party operator may ask for identity, age, address, payment or other documents before allowing an account to operate or a withdrawal to proceed. It may also carry out checks connected with fraud prevention, source of funds, responsible gambling, sanctions screening or anti-money-laundering procedures.

These checks are controlled by the relevant operator and may take place at registration, during account use or when funds are withdrawn. The operator decides what information is required, how it assesses that information and what action it takes if the information is incomplete or cannot be confirmed.

uag.org.nz does not verify player identity, approve documents or decide whether an account passes an operator’s checks. Do not send identity documents to this website for an operator’s verification process. Use only the operator’s recognised account and support channels, and review its instructions carefully before providing sensitive information.

10. Prohibited conduct

You must use the website lawfully and in a way that does not interfere with other users or the operation of the website. You must not:

1. use the website in breach of an applicable law, court order, regulatory restriction or third-party right;
2. use it if you are not legally permitted to access gambling-related information in your location;
3. impersonate another person, operator, business or organisation, or falsely suggest an affiliation or endorsement;
4. submit deceptive, abusive, defamatory, threatening or deliberately misleading material;
5. attempt to obtain unauthorised access to the website, its accounts, systems, data or administrative functions;
6. introduce malware, spyware, ransomware, harmful code or any other material intended to damage, disrupt or monitor systems without permission;
7. probe, scan, overload, reverse engineer or interfere with the website or its security measures, except where applicable law does not permit that restriction;
8. use automated tools to scrape, harvest, copy or extract content at a scale that burdens the website, bypasses reasonable technical controls or misuses the extracted material;
9. use content from the website to create a misleading service, database or commercial product without permission;
10. submit spam, repetitive requests or material designed to manipulate rankings, search results, reviews or editorial processes; or
11. encourage another person to carry out any of the conduct described above.

We may restrict or end access where there are reasonable grounds to believe that these rules have been breached or that continued access may harm the website, its users or another party. Any action will be considered in light of the circumstances and applicable rights.

11. Intellectual property and permitted use

The text, layout, branding, graphics, compilations and other material published on uag.org.nz may be protected by intellectual property rights. Those rights belong to the relevant rights holder. Use of the website does not transfer ownership of that material to you.

You may view pages and make reasonable personal notes or copies for private, non-commercial reference, provided that you do not remove notices or present the material as your own. You must not reproduce, republish, sell, modify, distribute, frame or systematically collect substantial portions of the website without appropriate permission.

A quotation or reference should not be presented in a way that changes its meaning or suggests that uag.org.nz has approved a person, service or product. If you believe that material on the website has been used improperly or that a page contains material that should not appear, contact us at [email protected] with enough information for the issue to be considered.

12. Third-party services and content

The website may describe, display or refer to third-party websites, operators, games, software, payment services, advertising services or other products. Those services are separate from uag.org.nz and may have their own terms, privacy practices, eligibility rules and content.

A reference does not amount to a guarantee, partnership, endorsement or promise that the third party will remain available or perform in a particular way. We do not control the content, security, operation, account decisions or customer service of a third-party service. You should assess it independently before using it.

If you choose to deal with a third party, you do so under the terms and risks applicable to that relationship. Any complaint about a third-party account, transaction, wager, promotion or service should normally be directed to that third party first.

13. Availability, accuracy and errors

We aim to keep the website useful and reasonably accurate, but pages may contain typographical mistakes, omissions, outdated details, formatting problems or technical errors. Information may also be temporarily unavailable while pages are maintained, corrected or changed.

Access may be interrupted by maintenance, network problems, device issues, hosting problems, security events or circumstances outside reasonable control. We do not promise uninterrupted access, that every page will be error-free, or that the website will meet a particular purpose.

If you notice an apparent error, please report it to [email protected]. Include the page subject and a clear explanation, without sending passwords, payment details or unnecessary identity documents. Reports can help us review and correct information, but a report does not guarantee a particular outcome or publication change.

14. Reasonable responsibility limits

The website is provided as general information, and you use it at your own judgement and risk. To the extent permitted by applicable law, we are not responsible for a loss that results solely from your decision to rely on information without checking the relevant current terms, legal position or personal circumstances.

This includes potential losses connected with a third-party account, wager, deposit, withdrawal, bonus, identity check, operator decision, service interruption, inaccurate third-party information or unauthorised use of your account. It also includes indirect or consequential effects where the law permits such limits.

These limits are not intended to remove responsibility where doing so would be unlawful, nor do they affect rights that cannot properly be excluded or restricted. Nothing in these terms requires you to give up a protection that legally applies to you. You should take reasonable steps to reduce avoidable loss, including checking information, securing accounts and keeping transaction records.

15. Complaints and contact

If you have a concern about a page, an apparent error, an accessibility issue or the operation of these terms, contact [email protected]. Please explain the issue clearly and identify the relevant page or subject.

For a dispute involving an operator, payment, wager, account, verification request or withdrawal, contact the operator directly as it controls that matter. You may still tell us if the website’s content appears to have caused confusion, so that the information can be reviewed.

Please do not include passwords, full payment details, identity documents or other sensitive information unless it is specifically necessary and requested through an appropriate, recognised process. Sending an email does not change the operator’s account terms or make uag.org.nz a party to your dispute.

16. Changes to these terms

We may revise these Terms & Conditions when the website, its content or the way it operates changes, or when clarification is useful. The updated version will be published on this page with its revised wording. Continued use of the website after an update indicates acceptance of the revised terms, subject to any rights that apply to you.

You should review this page periodically, particularly before relying on information for a significant decision. If you do not accept a revised version, your available option is to stop using the website. The latest published version is intended to govern future use from the time it is made available.